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MyMedicare

MyMedicare is a new, free and voluntary patient registration model. It aims to formalise the relationship between patients, their general practice, general practitioner (GP) and primary care teams.

Evidence shows that seeing the same GP and healthcare team regularly leads to better health outcomes.

Benefits

MyMedicare patients will have access to:

  • greater continuity of care with your registered practice, improving health outcomes
  • Medicare Benefit Scheme (MBS) rebate funding for longer telehealth consultations with your GP (>20 minutes)
  • triple bulk billing incentive for longer MBS telehealth consultations for children under 16, pensioners, and concession card holders, from 1 November 2023

MyMedicare registration will not prevent you from accessing care from other practices and healthcare providers.

The longer MBS telehealth items, the new aged care and frequent hospital users incentives, and from November 2024 Chronic Disease Management items will be linked to your registered practice.

As part of your MyMedicare registration, your chosen practice and GP will appear on your My Health Record. This will make sure all health professionals you see – for example, at a public hospital – will know who to talk to about your regular care.

MyMedicare does not tie you to a particular healthcare provider. You can change your preferred GP within your registered practice at any time.

You can choose to withdraw from MyMedicare at any time.

If you register at a different practice, this will automatically withdraw any previous registration and notify the practice.

Eligibility

You’re eligible to register in MyMedicare if you have:

Parents/guardians and children can be registered at the same practice if one of them is eligible and registered.

A parent/guardian must register a child under 14 years and provide consent on their behalf (children cannot be registered online; please complete this registration form and give to Reception).

Young people aged 14 to 17 years can register and provide consent without a parent/guardian.

How to register

  1. ONLINE: you can register via Medicare Online (myGov) or on the Medicare Express Plus phone app (online registration only available for adults).
  2. PAPER: our staff can assist you to register if you prefer to complete a paper registration form at the practice (or if you are registering for a child).

Further information about MyMedicare is available at:

https://www.health.gov.au/our-work/mymedicare

Patient Feedback Survey 2023

Thank you to everyone who participated in our recent feedback survey. The results will help the doctors and staff to provide an improved service to our patient community!

We listened to your feedback.

As a result, we have taken the following actions in order to make improvements to patient care where you feel it would be most useful.

What you told us Changes we’re making
Difficult to see doctor of choice for on the day appointments. Creating more availability for doctors to have specific appointment slots available for that day
Waiting times can be long Customise more appointments that require longer appointment times eg. Cervical smears, mental health care plans, 6 week vaccinations
Booking platform has not been user friendly for some patients Reviewing our booking platform company options to optimise patient experience online.

Iron infusions

Iron infusions are now being performed at North Ryde Medical Centre.

An iron infusion may be recommended by your doctor if oral supplements are not tolerated (eg. gastrointestinal upset or constipation) or not working as effectively as required.

Please click here for Ferinject® Consumer Medicine Information (CMI) summary.

If your doctor has prescribed Ferinject®  iron infusion for you, please call reception on (02) 8999 3393 to make a booking for your iron infusion with one of the doctors. You will need to the bring your blood test results and the Ferinject® medication with you.

Iron infusions are currently being performed by Dr Pasan Pannila, Dr Sandhya Yarlagadda, Dr Matthew Kim, Dr Louisa Zhang and Dr Genevieve Tse.

Otherwise if you would like to discuss this in a consultation with a GP, please click here to make an online booking, or call reception on (02) 8999 3393.

New Orthopaedic specialist

We’re pleased to welcome A/Prof Sam Adie who will begin consulting at the North Ryde Medical Centre facility in August 2023.

He is a renowned Orthopaedic surgeon, subspecialising in the management of hip, knee, ankle and foot conditions.

Sam graduated with Honours from the University of New South Wales. He completed his orthopaedic training in Sydney followed by Fellowships in prestigious centres at the University of Toronto (Canada) and University of Oxford (UK). He is a Fellow of the Royal Australasian College of Surgeons and the Australian Orthopaedic Association. 

Practitioner website link:   https://www.drsamadie.com.au/

For all appointments and enquiries:

  • Phone  (02) 9587 4720

  • Email  admin@drsamadie.com.au

Antenatal Shared Care

Shared Antenatal Care is sharing pregnancy care between the hospital antenatal clinic and the GP, and is suitable for pregnant women with no risk factors for the mother or fetus. 

GPs consult the patient and can refer to the hospital’s obstetric team if required. An agreed protocol is followed by the GPs and hospitals participating in the program. 

Shared antenatal care is currently being provided by Dr Sandhya Yarlagadda, Dr Linda Le and Dr Herim Kwon at the North Ryde Medical Centre facility.

It is available for Royal North Shore, Hornsby and Northern Beaches hospitals. 

Click here for link to Sydney North Health Network Shared Antenatal Care website and Useful Links

Flu vaccination 2023

Both Government-funded (free) and Private Influenza vaccines are in stock. Appointments are available online, or by calling Reception.

Influenza vaccination can be given at the same time as COVID-19 booster vaccination.

The following people are eligible for a FREE Government-funded influenza vaccination:

  • Age 65 years and over (high-dose vaccine)
  • All Children aged 6 months to less than 5 years 
  • Pregnant women (influenza vaccine can be given at any stage of pregnancy)
  • All individuals aged 5 years and over with medical risk conditions, namely:
    • cardiac disease, including cyanotic congenital heart disease, coronary artery disease and congestive heart failure
    • chronic respiratory conditions, including suppurative lung disease, chronic obstructive pulmonary disease and severe asthma
    • other chronic illnesses requiring regular medical follow up or hospitalisation in the previous year, including diabetes mellitus, chronic metabolic diseases, chronic renal failure, and haemoglobinopathies
    • chronic neurological conditions that impact on respiratory function, including multiple sclerosis, spinal cord injuries, and seizure disorders
    • impaired immunity, including HIV, malignancy and chronic steroid use
    • children aged 6 months to 10 years on long term aspirin therapy
  • All Aboriginal and Torres Strait Islander people aged 6 months and over

Otherwise, private flu vaccines ($20 vaccine cost) are for anyone who does not qualify for the free vaccine criteria above.

(If you do NOT have a valid Medicare card, a $40 total fee applies – $20 vaccine cost plus $20 consult fee).

Please call and request a “Flu vax appointment”.

2023 Booster – COVID-19 vaccine

 

Updated 13/03/2023

(i)   “2023 Booster” – COVID-19

“2023 Booster” of COVID-19 vaccination is available for the following groups, if their last COVID-19 vaccine dose or confirmed infection (whichever is the most recent) was 6 months ago or longer, and regardless of the number of prior doses received:

  • All adults aged 18 years and older, or
  • Children and adolescents aged 5-17 years who have medical comorbidities that increase their risk of severe COVID-19, or disability with significant or complex health needs

The “2023 Booster” will be the 5th dose for many adults (or 6th dose for immunocompromised adults).

Please click here for the ATAGI statement (08/02/2023) for further details

 

(ii)   Pfizer Bivalent (BA.4/5) booster

Please also note that the updated Pfizer Bivalent (BA.4/5) booster is now available to be used as a booster for any person aged ≥12 years who is recommended to receive a COVID-19 booster according to the ATAGI 2023 booster advice above.

Please click here for further information on the updated Pfizer Bivalent BA.4/5 vaccine

AutoMed – New booking system

The practice and doctors are now using a new online booking system!

You can book directly on our website, or download the free “AMS Connect” App.

AMS Connect app image

Apple App Store image

Google Play store image

 

The new booking platform (powered by AutoMed Systems) improves patient data privacy and security, and also provides improved functionality in the booking system to help the doctors and clinic focus on providing a quality service.

AutoMed Systems does not collect or store patient data – patients do not register or make an account with AutoMed to make online appointments, as it uses an authorised interface to the clinic’s software to validate patient data in real-time, every time an appointment is made via any of the AutoMed platforms.

The App/browser allows you to save your (and your family members’) details for future use, but unlike other third-party medical booking systems, this data is not retained or owned by AutoMed, and will never be sold to other companies. All patient data is stored and maintained securely by individual medical practices only.

AutoMed Systems also provides more functionality to better improve how doctors service their patients, allocate resources to different appointment types, and ensure the payments system is compliant with the complex regulations regarding medical consultation payments.

It uses a secure payments system, with the practice also able to store a unique secure token of a patient’s payment details for future use if the patient consents (without the actual card number being visible or stored by either AutoMed or the practice).

The video telehealth feature within the AMS Connect app allows patients to easily connect with their doctor on a video telehealth appointment.

It will allow the practice and doctors to maintain a robust secure SMS notification system regarding test results, clinical recalls and reminders, to help their patients efficiently keep track of their health needs and outcomes.

All SMS from the practice will come from the same mobile number, so if you save this number in your phone’s contact list, you can be sure the SMS is coming from the practice.

 

If you have any queries about this change, please feel free to contact our friendly receptionists on (02) 8999 3393.

 

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